WeBrandLab

TrueSeaMoss

Ad Spend: $32,657.74
Achieved a ROAS: of 4.09
Revenue Generated: $133,415.31 only from Tiktok shop ads

About the Client

I started working with this client on 10.01.2024 True Sea Moss is a health-focused brand specializing in high-quality sea moss gel products that cater to individuals seeking natural wellness solutions. Their offerings include sustainably sourced sea moss gel that is rich in vitamins and minerals, promoting overall health and well-being.

The Problem

Despite offering a premium product, True Sea Moss was facing challenges in reaching a broader, younger audience and converting them into customers. They needed to leverage a dynamic advertising strategy to increase brand awareness and drive sales effectively within a competitive market.
But here the biggest problems:

  • No sales at all after more than one thousand dollars of spend
  • Issues with pixel tracking
  • TikTok Shop banned

What was my challenge?

CPA less than $15 or ROAS 2.5+

What Was Done?

  • Resolved the pixel issue
  • Unlocked TikTok Shop with the proper setup
  • Tested over 25 creative formats to identify the winning ones
  • Tested all setup options on the advertising account
  • Kept the CPA as low as possible to increase ROAS and scale up

Workplan

The strategy to achieve initial results consisted of the following points:
  • Creatives: Test creatives from various angles to find the winning ones
  • Campaign setup: Test different types of campaigns and their optimizations such as Cost Caps, Gross Revenue, or driving traffic to TikTok Shop
  • Audience: Conduct tests among various types of custom audiences for remarketing and interests, although the one that worked best was completely Broad
  • Budget: Monitoring the budget throughout the day was essential to keep the ROAS high once we started achieving results.

Challenges

  • Content Variation: Continuously creating fresh, appealing content that stands out in the fast-paced TikTok environment.
  • Targeting Efficiency: Refining the audience segments to ensure ads were reaching potential buyers and not just casual viewers.
  • Budget Allocation: Optimizing spend across various ad sets to ensure the best use of the budget without overspending in less effective areas.

Work results

Ad Spend: $32,657.74
Cost per Purchase: $11.27
Revenue Generated on Ad Account: $133,415.31
ROAS Achieved on Ad Account: 4.09
Purchases: 2,899

Seller Center Performance:
Revenue Generated on Seller Center: $199,247.93
ROAS Achieved on Seller Center: 6.10

Creative #1

Spent – $3,997.16
Conversions – 322
CPA – $12.41 

Creative #2

Spent – $2,239.14
Conversions – 291
CPA – $7.69 

Creative #3

Spent – $2,861.87
Conversions – 206
CPA – $13.89 

Conclusion of performance

During the first month, the situation was very tough with website conversions. I encountered tracking issues which I later resolved, but even after that, it was really challenging to achieve results. However, I continued to test many creatives of different formats and managed to get the first sales by mid-February, although the CPA was always at least $60 in the best cases.

After weeks of communicating with TikTok support, we finally unlocked it by sending all the necessary business documents, and as soon as the shop setup was completed, we began to see the first results with acceptable costs.

I began to conduct various tests, quickly understanding which direction to move in with our communication, which in our case was a negative marketing approach, social proof, and very simple formats such as text-only videos or static images with a voiceover.


With this approach, I was able to scale to significant figures in a short time, also testing other campaign settings such as Cost Caps, Gross Revenue with lower ROAS, Product Card, etc., reaching peaks of two thousand dollars in revenue per day with a ROAS greater than 3.5. However, this was also made possible thanks to the affiliate feature  which played an important part.

At this moment, the project is still active, but the campaigns are paused as we are conducting an experiment to see the difference in results with the campaigns turned off compared to the affiliate and organic traffic. 

Any questions?

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